Privacy Policy
Last updated: August 29, 2026
AVENORE respects your privacy. This policy explains how we collect, use, disclose, and protect personal information when you visit avenoreofficial.com, place an order, contact us, or otherwise use our services.
1. Data controller
For data-protection purposes, the store operator is AVENORE, 42bis Avenue du 8 Mai 1945, 69160 Tassin-la-Demi-Lune, France. Privacy requests can be sent to contact@avenore.com.
2. Information we collect
Depending on how you interact with the store, we may process identity and contact information, billing and shipping information, order and transaction information, customer-service communications, device and browser information, IP address, cookie and similar technology data, and marketing preferences. Payment information is generally processed by our payment providers and Shopify rather than stored in full by AVENORE.
3. Why we use your information
We use personal information to process and fulfil orders, take payment, deliver products, provide customer support, prevent fraud and secure the store, comply with legal and accounting obligations, manage returns and disputes, improve the store, and send marketing where permitted. Where GDPR applies, our legal bases may include performance of a contract, compliance with legal obligations, legitimate interests, and consent where required.
4. Who receives your information
We may share relevant information with service providers that help us operate the store, including Shopify, payment processors, logistics and fulfilment providers, carriers, analytics providers, customer-support tools, fraud-prevention providers, professional advisers, and marketing or advertising providers where permitted. We may also disclose information where required by law or in connection with a business transaction.
5. Shopify
Our store is powered by Shopify. Shopify processes personal information to provide the ecommerce platform and related services. You can learn more in Shopify's own privacy materials at shopify.com/legal/privacy.
6. International transfers
Some service providers may process data outside your country. Where European data-protection law applies, transfers outside the European Economic Area are protected using an approved legal mechanism where required, such as an adequacy decision or standard contractual clauses.
7. Cookies and similar technologies
We and our providers may use cookies and similar technologies that are necessary to operate the store and, subject to applicable consent requirements, for analytics, personalization, and advertising. Where required, you can manage non-essential choices through the store's cookie or privacy controls.
8. Data retention
We retain personal information only for as long as reasonably necessary for the purposes described above, including order fulfilment, legal and accounting requirements, fraud prevention, and dispute resolution. Retention periods vary according to the type of information and applicable law.
9. Your rights
Depending on your location, you may have rights to access, correct, delete, restrict, object to certain processing, receive a portable copy of your data, withdraw consent, or opt out of certain targeted advertising or data-sharing practices. These rights may be subject to legal exceptions.
To exercise a right, email contact@avenore.com. We may need to verify your identity before completing a request. If GDPR applies, you may also lodge a complaint with the competent supervisory authority, including the CNIL in France.
10. Children's privacy
The store is intended for adults who are able to enter into a purchase contract. We do not knowingly request that children provide personal information directly to us for purchasing purposes.
11. Security
We use reasonable organizational and technical measures and rely on reputable service providers, but no transmission or storage method can be guaranteed to be completely secure.
12. Changes
We may update this policy to reflect changes to our practices, services, or legal obligations. The date above indicates the latest revision.
13. Contact
AVENORE
Website: avenoreofficial.com
42bis Avenue du 8 Mai 1945
69160 Tassin-la-Demi-Lune
France
contact@avenore.com