Shipping Policy

Last updated: August 29, 2026

AVENORE ships orders placed through avenoreofficial.com to the destinations made available at checkout. Available methods, shipping charges, and any estimated delivery window are shown at checkout or in your order confirmation where applicable.

1. Order processing

Orders are prepared after payment authorization and any required verification. If an item becomes unavailable or we cannot fulfil your order, we will contact you and provide the remedy required by applicable law, including a refund where appropriate.

2. Delivery estimates

Any delivery date or range shown at checkout is an estimate unless expressly stated to be guaranteed. We will nevertheless meet any mandatory delivery deadline imposed by applicable consumer law. In particular, where French consumer law applies and no specific delivery date or period has been agreed, goods must be delivered without undue delay and no later than the statutory maximum period.

3. International orders, customs and duties

For deliveries outside the country or customs territory from which an order is fulfilled, import duties, taxes, customs charges, brokerage fees, or local levies may be imposed by the destination country. Unless checkout expressly states that such charges are included, they may be payable by the recipient. Customs procedures can also cause delays outside AVENORE's reasonable control.

4. Address accuracy

Please check your shipping address carefully before placing your order. If you notice an error, contact us immediately at contact@avenore.com. We cannot guarantee that an address can be changed after fulfilment has started.

5. Lost, delayed or damaged parcels

If tracking has not updated for an unusual period, a parcel is marked delivered but cannot be located, or the package arrives damaged, contact us with your order number. We will investigate with the carrier and provide any remedy required under applicable law. Your statutory rights against AVENORE are not reduced by a carrier's terms.

6. Split shipments

Orders containing multiple items may be shipped separately. If this occurs, you may receive more than one tracking notification.

7. Contact

Website: avenoreofficial.com
Shipping questions can be sent to contact@avenore.com.